Privacy Policy
Last updated: April 22, 2020
VSale and its affiliates (“VSale,” “Company,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, protect, and disclose your information when you access or use our websites, mobile applications, and other online services (collectively, the “Services”).
This policy applies solely to information collected through our Services, including any electronic communications (emails, texts, etc.) related to the Services. It does not apply to data collected by third parties, such as partner merchants or social networks. We recommend reviewing their privacy policies directly for information on how they handle your data.
By using or accessing our Services or registering an account with VSale, you consent to the collection, use, disclosure, storage, and protection of your personal information as described in this policy. If you choose not to provide requested information, we may be unable to offer certain features or Services.
We may periodically update this Privacy Policy. Continued use of our Services following any updates indicates your acceptance of those changes. Please review the policy regularly.
The Information We Collect
We may collect the following types of data:
1. Personal Information ("PI")
PI includes any information that can identify you as an individual. Examples include your name, email, contact details, and device identifiers. Anonymized or aggregated data that cannot identify you is not considered PI.
2. Automatically Collected Data
- Device and browser details (e.g., IP address, operating system, browser type)
- Usage data (e.g., time spent on Services, pages visited, clicks, interactions)
- Location data (based on device permissions)
- Cookies and tracking technologies (used for improving functionality and user experience)
3. Information You Provide Directly
- Account details: name, email, password, mobile number, preferences, profile picture.
- Content: reviews, comments, images, feedback, preferences.
- Activity: search history, reservations, transactions, app usage, and communications with VSale.
4. Information About Others
If you share contact details of others (e.g., to invite friends), we use this only to fulfill your request.
5. Messages
We may store messages exchanged on the platform for functionality, moderation, and legal purposes.
6. Automatically Collected Device Data
- Device type and ID
- Mobile network details
- Stored metadata (photos, contacts, videos, etc., with permissions)
- Location (GPS and network-based)
7. Cookies and Similar Technologies
We and third-party partners may use cookies, web beacons, pixel tags, and similar tools to:
- Recognize returning users
- Customize content and ads
- Monitor performance and usage
- Improve functionality and security
You may adjust your device or browser settings to disable certain tracking technologies. However, this may affect your experience with our Services.
Location Data
Some features require access to precise location. You will be asked for consent before such data is used. You may withdraw this consent by disabling location services in your device settings.
How We Use Your Information
We collect and use your information for several purposes, including:
- Responding to your queries and service requests.
- Understanding user behavior on our platform to enhance features, personalize content, and improve user experience.
- Completing transactions and offering special deals.
- Operating our services and identifying technical issues.
- Sending you updates, promotional content, or information you may be interested in through emails, phone calls, courier, or other communication methods.
- Enabling relevant advertising based on your preferences.
- Generating insights and conducting research on usage patterns.
- Running contests, surveys, or promotional campaigns.
- Providing customer support and policy updates related to your account.
- Enforcing our legal rights and contractual obligations, including billing and collections.
- Informing you of changes to our services.
- Allowing your participation in interactive features of the platform.
- Fulfilling any other purpose described at the time of data collection or with your consent.
We may also contact you regarding products or services—ours or third-party—that might interest you. You may manage your preferences through your account settings.
We may use your data to display ads tailored to advertiser-defined criteria. While your personal information isn’t shared without consent, engaging with ads may indicate to advertisers that you meet specific targeting criteria.
How We Share Your Information
We may share your personal data as follows:
General Disclosures
- With our subsidiaries or affiliates under common ownership.
- With service providers and vendors bound by confidentiality agreements and authorized to use data only as necessary to provide services.
- In the event of a merger, sale, restructuring, or transfer of assets, where user data may be part of the transferred assets.
- With third parties for marketing purposes—only if you’ve consented to receive such communications.
- To fulfill specific purposes for which the information was provided.
- In accordance with any disclosures made during information collection.
- With vendors involved in sending communications, processing payments, hosting services, analyzing platform usage, or managing campaigns on our behalf.
- When required by law, legal processes, or to address potential threats, fraud, or violations of our terms.
Legal Compliance
We may disclose your information in good faith when needed to:
- Comply with legal processes or government requests.
- Protect the safety and rights of VSale, its users, or the public.
- Investigate misuse, fraud, or violations of terms and policies.
Third-party Platforms and Social Media
If you use social login features or interact with social tools (e.g., like buttons), those platforms may collect or share information per their own privacy policies. We are not responsible for third-party privacy practices.
Consent-based Sharing
Any other sharing of your data will be based on your explicit consent.
Payment Information
To access certain services, you may be required to submit credit/debit card details. By doing so:
- You authorize VSale to share these details with payment processors and service providers for transaction processing.
- Card details may be securely stored by authorized third-party processors to facilitate future transactions.
- For security information, please refer to the “Security” section.
Analytics & Tailored Advertising
We may use third-party analytics tools (like Google Analytics) to better understand how users interact with our platform. These tools may collect data via cookies and similar technologies.
Targeted Advertising
Third-party advertising services may use cookies to deliver relevant ads based on your behavior on our platform and elsewhere. These services may also track performance of ads and user engagement.
You may opt out of such ad tracking via:
- Google Ads Settings
- Network Advertising Initiative Opt-Out
- Digital Advertising Alliance Opt-Out
Even if you opt out, you may still see ads—they just won’t be tailored to your interests.
For mobile apps, you can control ad personalization through your device’s privacy settings.
Your Choices
You have control over your personal data:
- You can set your browser to block or alert you about cookies.
- You may manage your communication preferences and unsubscribe from non-essential emails.
- Administrative or service-related communications are mandatory and cannot be opted out of.
Reviewing or Updating Your Information
You can:
- Access, correct, or delete your information through your account.
- Request account deletion or data correction via our contact channels.
- Note: Deleting content may not remove cached or archived versions or copies made by others.
Your right to update or delete data may be limited under certain legal or operational conditions.
Security
We take your data privacy seriously and implement industry-standard security measures to protect your personal information. These include administrative, technical, and physical safeguards to prevent unauthorized access, misuse, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
If you believe your account has been compromised or suspect any unauthorized use of your personal data, please contact us immediately using the details in the Contact Us section below.
Permissible Age
Our platform is intended for use by individuals aged 18 years and above. If you are under 18, you may access or use VSale only with the involvement of a parent or legal guardian.
We do not knowingly collect personal data from individuals under 18. If we become aware that we have inadvertently collected information from someone under the permissible age, we will take steps to delete such data promptly.
Data Retention
We retain your personal data:
- For as long as necessary to fulfill the purposes outlined in this Privacy Policy.
- As required to comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate interests.
When we no longer need your data for any of the above reasons, we securely delete or anonymize it.
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access – Request a copy of the personal data we hold about you.
- Correction – Ask us to update or correct inaccuracies in your data.
- Deletion – Request that we delete your personal data, subject to applicable legal obligations.
- Objection – Object to certain types of data processing, such as direct marketing.
- Data Portability – Request a copy of your data in a machine-readable format.
- Withdraw Consent – If processing is based on your consent, you may withdraw it at any time.
To exercise these rights, please write to us using the contact information provided in the Contact Us section. We may verify your identity before processing such requests.
Grievance Officer
In accordance with applicable laws, we have appointed a Grievance Officer to address concerns and complaints regarding your data.
Grievance Officer:
[Name Placeholder]
[Designation Placeholder]
Email: []
Phone: [Contact number]
Address: [Registered address of your business]
We aim to respond to all grievances within the timelines prescribed under applicable law (typically within 30 days).
Changes to this Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology.
When we make material changes, we will notify you by:
- Posting an updated version on our website with the “Last Updated” date.
- Sending an email or displaying a prominent notice on our platform if required.
We encourage you to review this policy periodically to stay informed of how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
VSale Data Protection Team
Email: vsaleservice@gmail.com
Phone: +91 8956187802
Address: 1st Floor, Prime Landmark Building, off NIBM Road, Kondhwa, Pune, Maharashtra 411048.